Billing Health: stop leaving money on the table.

The problem Billing Health solves.

Every contractor we've talked to has the same recurring problem: they look at their AR aging report and say "we're not getting paid fast enough." But when we dig in, it's almost never that. It's that the invoice never went out in the first place.

Here's how it happens. A change order gets signed on Wednesday. The crew keeps working. Friday rolls around, the bookkeeper runs payroll, the owner is at a job site fighting a tile delivery, and nobody invoices the change order. It sits in the project, signed and approved, for three more weeks. The client doesn't pay because they were never asked to pay. That money looks like it's collected — it's not even on the books yet.

Now multiply that across ten in-progress projects. Across change orders, progress draws, completed phases that should have triggered an invoice. The amount of revenue sitting in "I'll send that invoice later" mode adds up fast. We've seen contractors find five figures of unbilled work the first time they open this report.

The four billing gaps it surfaces.

1. Signed change orders that haven't been invoiced.

The most common gap. A client signed a change order on the project, you decided to bill it (separately or as a section on a future invoice), and then it never made it onto an actual invoice. This card lists every signed change order on an in-progress project that hasn't been applied to an invoice yet. One click and you can invoice them in batch — apply to a new invoice, or roll them into an existing draft.

2. Invoiced work where no PO has been issued to the trade.

You billed the client for tile, but you never issued the PO to the tile guy. Now nobody has a record of what the tile guy is owed, or where his work stands, and Friday afternoon he's going to call asking why he hasn't been paid. POs in MY LAURA do double duty — they track the work (In Progress / Work Complete) and they track the money (Sent / Partially Paid / Paid). If a project has invoices going out but the matching POs haven't been issued, you're flying blind on both axes. This card lists every in-progress project where client invoicing has run ahead of trade-partner PO issuance, so you can issue the missing POs in batch and keep your trades happy.

3. Estimate-to-invoice conversion gaps.

Approved estimates that became projects but never got their first invoice. This catches the case where a project went from estimate to scheduled to actively in progress without anyone sending the deposit invoice or the kickoff draw.

4. Project completion without final invoice.

Projects that have moved out of In Progress but still have an open balance — final invoice not sent, or sent but not paid and no aging entry tracking it. Catches the "we were so happy to be done we forgot to bill the last 10%" pattern.

Why other contractor software doesn't have this.

Every contractor platform has AR aging. Almost none of them have Billing Health. Why? Because AR aging is a generic accounting report — every business needs it, every accounting platform ships it. Billing Health requires the software to understand how a remodeling project works: phases, change orders, progress draws, the whole mid-project billing rhythm.

Generic accounting tools can't tell you "this signed change order should have been on an invoice." Service-call software like Jobber doesn't have the concept — service businesses bill at the end of one visit, not in phases across a multi-month project. Even the larger remodeling-specific platforms tend to assume you're already disciplined about invoicing on time.

Billing Health was built for the reality that you're not always disciplined, because you're busy running jobs. The software watches for the patterns and tells you when something slipped. That's the whole job of an operations backbone.