Privacy Policy

Your privacy matters to us. Here's how we protect it.

Introduction

At MY LAURA, accessible from getmylaura.com, one of our main priorities is the privacy of our users. This Privacy Policy document contains the types of information that is collected and recorded by MY LAURA and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at [email protected].

General Data Protection Regulation (GDPR)

We are a Data Controller of your information. MY LAURA's legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect the information:

• ✓ MY LAURA needs to perform a contract with you
• ✓ You have given MY LAURA permission to do so
• ✓ Processing your personal information is in MY LAURA's legitimate interests
• ✓ MY LAURA needs to comply with the law

MY LAURA will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

• ✓ The right to access, update or to delete the information we have on you
• ✓ The right of rectification
• ✓ The right to object
• ✓ The right of restriction
• ✓ The right to data portability
• ✓ The right to withdraw consent

Information We Collect

When you register for MY LAURA, we collect information necessary to provide our field service management platform, including:

• ✓ Account information (name, phone number, email address, company name)
• ✓ Billing information (processed securely through Stripe)
• ✓ Business data you enter into the platform (leads, projects, clients, subcontractors, phone numbers, addresses, email addresses)
• ✓ Usage data to improve our services

We do not sell, rent, or share your personal information or business data with third parties for marketing purposes.

Log Files

MY LAURA follows a standard procedure of using log files. These files log visitors when they visit our website and use our application. All hosting companies do this as part of hosting services' analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, MY LAURA uses "cookies". These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

We use cookies to:

• ✓ Keep you signed into your account
• ✓ Remember your preferences and settings
• ✓ Understand how you use our platform to improve it
• ✓ Provide secure authentication

Third-Party Services

MY LAURA uses trusted third-party services to provide our platform:

• ✓ Stripe – For secure payment processing (PCI Level 1 compliant)
• ✓ Supabase – For secure database hosting
• ✓ Vercel – For application hosting
• ✓ Render – For backend services

Each of these providers maintains their own privacy policies and security certifications. We encourage you to review their respective privacy policies for more detailed information.

Data Security

We take the security of your data seriously. MY LAURA implements industry-standard security measures including:

• ✓ TLS 1.3 encryption for all data in transit
• ✓ AES-256 encryption for data at rest
• ✓ Secure authentication and session management
• ✓ Regular security updates and monitoring
• ✓ US-based data centers with physical security controls

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

MY LAURA does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Your Data Rights

You have the right to:

• ✓ Access your data – Request a copy of the personal information we hold about you
• ✓ Export your data – Download your business data from the platform at any time
• ✓ Delete your data – Request deletion of your account and associated data
• ✓ Correct your data – Update or correct any inaccurate information

To exercise any of these rights, please contact us at [email protected].

Online Privacy Policy Only

Our Privacy Policy applies only to our online activities and is valid for visitors to our website and users of our application with regards to the information that they shared and/or we collect in MY LAURA. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website and application, you hereby consent to our Privacy Policy and agree to its terms.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: [email protected]

Website: getmylaura.com